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Things you need to know

Service Terms and Conditions

We aim to make your event planning as less painful as possible. Here are a few important notes that we’d like you to know when using our service:

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Travel cost

All prices quoted are inclusive of travel cost within the Auckland Region unless otherwise stated in the booking confirmation email. Additional travel charges apply outside the Auckland Region.

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Securing your booking

We require full payment to secure each time slot you request.

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Postponing or cancelling your party

Should you wish to postpone or cancel your party date for any reason, we do require 7 days notice ahead of the day to avoid full payment. Cancellation prior to 7 days will incur a $100 booking fee. Booking fees are non-refundable in the case of cancellation or rescheduling however we will allow you to use the booking fee towards another party held within 12 months.

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Illusions specific requirements

There are a few illusions with specific environment requirements, we’ll inform you of the requirements upon your booking request.

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Cancellation by Jimmy Marvel due to unforeseen causes

In case of cancellation by Jimmy due to unforeseen causes outside of our control we will do our best to provide a replacement magician/entertainer or to refer an alternative magician/entertainer. A full refund will be made if a replacement is not found.